How do you transition your existing customers to productized services?

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I started slow and small. When I had a new lead in my pipeline, I pitched him on my first productized service — a Website X-Ray — and he said yes. Then, slowly, I transitioned the rest of my clients to the productized consulting model.

Switching to productized consulting — or fixed price, fixed scope consulting offerings — doesn’t need to be an all-or-nothing switch. You can start to eliminate proposals by providing your prospects and clients the option of working with you on a ‘productized’ basis.

It’s as easy as saying:

Hey

I have a new offering that solves the you’re describing. This project would be a fixed price quote, not an estimate, which means that you never pay more than I’m quoting you. That way, you’re safe in case it takes longer than I estimate. It’s also a fixed scope package, which means that if we want to tackle additional problems outside of this, we can set them aside from version two.

Here’s the description of the project. I’ll follow up with you at on via [phone/Skype] to answer any questions that you have.

Thanks,

That way, you can ‘pitch’ clients on the productized offering and slowly transition from writing proposals to selling productized offerings.

Over the last year, I transitioned from entirely hourly work to entirely productized (fixed scope, fixed rate) offerings — with a majority of my monthly income coming from ongoing retainer projects.

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Who’s Behind This

Hi, I’m Kai Davis. I’m a digital marketer who writes about how solo consultants and founders can market themselves like authorities, fill their pipelines, and launch products. You can read more about me here.

I own and run DoubleYourEcommerce.com, a growth marketing consultancy for Shopify and Shopify Plus stores looking to grow with SEO.

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