KJ Smith

Before working with Kai, we were concerned about the time/turn around. We had a turnaround time that we recognized was tight and approaching but we needed it. Kai worked with us to get us what we needed in that timeframe

Kai us helped identify things that we didn’t realize were issues on our website as well as magnify the things we did know about so that we could get on the road to change and improve performance. We immediately saw our email campaigns spike and so far, it was a great decision.

Our favorite aspect of working with Kai? Honestly, that someone else with more time and attention to those details was handling it. I never felt that I had to watch over anything and was given all the info that was needed. It was nice to not have to “search” through the data to find the answer and have an expert pull it together for us.

The pricing was on par for the depth into our data.

The takeaways from Kai’s work made it easy to understand what we needed and have it validated back to us so we were on the same page.

The work was delivered in a detailed manner, that was written in layman’s term, which was refreshing. We are all smart, but Kai didn’t try to talk over anyone’s head, which a lot of companies do.

For those in need of another set of eyes on their website, I would definitely recommend Kai!

— KJ Smith, Marketing Director, RIPT Apparel